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Business English

Course CodeAWR101
Fee CodeS2
Duration (approx)100 hours
QualificationStatement of Attainment

Learn Better English Online

Student Comment  "It has taught me to write better reports/business letters and emails.  I feel I have improved! I feel more confident.  Excellent feedback and advice! Clear and positive, Positive feedback encourages you to continue."

  • Improve your English Skills
  • Ideal for Business
  • Suitable mid level ESL

Good communication is essential for anyone in business. An email or letter may be the very first thing a person sees about you. And first impressions DO count.

This course will develop your knowledge of English grammar and your ability to write in English for business and study. The course is aimed at students who can write and speak basic English and wish to strengthen their English language skills, particularly their writing skills. Students will learn by reading the course notes, completing written and spoken exercises for each lesson, and submitting them for comment and correction. Your tutor will provide ongoing and personalised support.

The English language is complex and varied having evolved from several languages (Latin, French, and Anglo-Saxon) over the centuries. In order to become proficient in the English language it is important to consider the range of differences between English and the collection of languages around the world.

This course will help improve your ability to read and write in English.

This course is suitable for anyone in business who would like to improve their English skills.

Lesson Structure

There are 12 lessons in this course:

  1. Parts of speech
    • Introduction
    • Parts of speech ... nouns, pronouns, verbs, adjectives, etc
    • Gender; noun gener, pronoun gender
    • Adjectives; types of adjectives
    • Articles; definite and indefinite
    • When to Use an article
  2. Verbs
    • Verb phrases
    • Auxillary or Helping Verbs
    • Subject - Verb Agreement
    • Gerunds
    • Verb Mood
    • Verb Tense
    • Present, Past, Mixed, Future Tense
    • Verb Voice
  3. Parts of a sentence
    • Object
    • Clauses and phrases
    • Subject and Predicate
    • Roles of a Verb in a Sentence; transitive verbs, Intransitive verbs
  4. Building and combining sentences
    • Sentence Construction
    • Basic Sentence Patterns
    • Verb Position in a Sentence
    • Forming Questions
    • Expanding Basic Sentences
    • Adding Modifying Words, Clauses or Phrases
    • Linking words
  5. Vocabulary
    • Related words
    • Word origins
    • Prefixes
    • Suffixes
    • Word combinations
  6. Developing vocabulary
    • Context
    • Formal and informal language
    • Connotative and denotative language
  7. Writing for different purposes Part 1
    • Writing to obtain and clarify information
    • Purpose
    • Your Reader
    • Content
    • Method of Communicating
    • Guidelines for Effective Writing in English
    • Tips for Requesting and Clarifying Information
  8. Writing for different purposes Part 2
    • Informative Writing Goals
    • Writing to provide information
    • What Else are You Communicating; Information, attitude, relationship
    • Tips for Providing Information; good, neutral or bad news
    • Persuasion
  9. Writing for business
    • Writing letters
    • Short reports
    • Submissions
  10. Study skills
    • Understanding concepts
    • Essay structure
    • Addressing all parts of a topic
    • Understanding what is required
    • Referencing
  11. Proof reading and editing
    • Correcting and refining your document
    • Targeting the intended reader
  12. Special project
    • Reading
    • Researching and writing for three different contexts (work, study, business).

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Aims

  • Understand the basic rules of grammar
  • Apply rules of grammar to construct correct sentences
  • Identify word parts ... word roots, prefixes and suffixes
  • Use word parts to develop vocabulary
  • Name the parts of speech
  • Understand basic principles of correct sentence construction
  • Understand the nature and purpose of a paragraph
  • Identify different kinds of language - formal/informal, direct/indirect
  • Identify appropriate language for different writing contexts
  • Use correct formats for business writing
  • Use correct formats for writing for study
  • Improve pronunciation

What You Will Do

  • Discuss basic principles and terms of English grammar
  • Consider what are the parts of speech in English, and the forms in which they can be used
  • Explain how to correctly use parts of speech, including as adverbs and pronouns
  • Discuss
    • what are the basic building blocks of English sentences
    • how to construct correct sentences
    • how to vary sentence structure
    • what is a paragraph, and how to construct one
    • common work roots and how they are used to create different English words
    • the role and meanings of suffixes and prefixes
    • when and how to use direct (denotative) and indirect (connotative) language in business or study
    • how to write correctly for different purposes
    • correct business writing
    • how to respond appropriately to different study tasks
    • different writing formats for workplace and study
    • how and why to reference
    • how to edit a piece of writing to improve its organisation and readability
    • how to proof read a piece of writing to eliminate errors
    • what to consider when planning a piece of writing.

ESL Students often make simple mistakes.

It can be difficult to convert to English if they have been speaking a different language all their lives.

It is important when learning or developing your skills in a second language not to translate each word or sentence from your native tongue to the language you are learning.

In time you will become familiar enough with the new language to automatically recognise the foreign language from a new vocabulary. Also worth noting is the differences within a language. This may be referred to as a ‘dialect.’ This is a form of language spoken in a particular area generally distinguished by its vocabulary, grammar and pronunciation. In addition to this you have ‘colloquialism’ or ‘slang’. These are informal words generally used in speech and restricted to a social of cultural group from a particular area. A typical Australian slang term would be ‘fair dinkum’ which is used in a number of ways but generally means ‘it’s true’. 

When learning the parts of speech and the general rules in applying these parts of speech one can eventually master the English language.

Parts of speech are the basic elements of language, and are used to build all language forms.

In English, the main parts of speech are:

  • Nouns – words that name things, people, places, ideas or states of being (hat, dog, beauty, girl).
  • Pronouns – words that stand in place of nouns (he, she, it, they, we, you).
  • Adjectives – words that modify or tell more about nouns (cool, large, excellent, thin, inefficient).
  • Verbs – words that state actions (sit, stand, be, think, do, throw, write).
  • Adverbs – words that modify or tell more about verbs (slowly, quietly, soon, tomorrow, later, angrily).
  • Prepositions –words that relate to position (about, below, above, inside, like, without, near).
  • Conjunctions –words that join parts of a sentence (and, neither-nor, either-or, both, after, when, until).
  • Interjections – words that express emotion or get attention (oh, help, goodness, wow, hey, cheers).

What to expect in the course

Each lesson contains lesson notes explaining key concepts or terms. There are also set readings. These may include additional readings, where you can read from a variety of different sources. Reading is an important part of learning to write well, so you are encouraged to do all the readings carefully.

In each lesson, you will be given a Set Task, which is one or more practical exercises, and an Assignment with 5 or more language exercises. When you complete all the writing exercises, submit your work to the school. You work will be assessed by a tutor. The tutor will comment on it and make corrections or write notes where needed, and give you a mark for the work, then your work will be returned to you.

If you do not understand any part of an assignment or task, you can contact the school at and ask for assistance. Alternatively, you can do as much of the work as you can, and send it in with a short note explaining what you found difficult. Your tutor will explain where needed. You may be asked to try that particular task again, and resubmit it.

While this course is aimed primarily at developing your English writing skills, it is designed to improve all of your language skills, including your speaking and reading skills. Therefore, some speaking and reading exercises have been included in some lessons. These are not part of the course assessment. However, we recommend that you complete the reading and speaking practices suggested in each lesson to maximise your learning.

If you would like to improve your English, this course is a great way to improve how you write and at the same time improve your business communication skills.

Earn while you learn and study at times to suit you.

Why delay? Enrol today.



Meet some of our academics

Adriana Fraser Adriana has been a professional writer since the 1980's. She was a regular contributor to Australia's Grass Roots magazine for more than a decade, and in the 90's wrote a biography of one of Victoria's pioneering women. She has contributed to newspapers, magazines and newsletters for decades, and seen hundreds of pieces of her work published across Australia and beyond. Today, she is a regular contributor to Home Grown magazine, and part of the stable of authors who work on developing ebooks for ACS publishing division. She has been a tutor with ACS since the mid 1990's and has also been contributed to the development of course notes for several different education institutions. Qualifications -Cert.Child Care., Adv.Cert.App.Mgt., Cert in Assessment and Training., Cert.Hort., Adv.Dip.Hort.
John Mason John Mason is one of Australia's most prolific writers. He saw his first work published when at secondary school, where he worked on the school magazine. In 1973 he was writing a weekly column for his local newspaper and by 1975 he was a regular contributor to Australia's national magazine "Your Garden". John was engaged by Victoria's Dept of Youth, Sport and Recreation to write a book on Fun and Fitness Trails in 1978. In 1981 he saw two more books published (one in America, another in Australia), and commenced writing regularly for the Self Sufficiency Magazine, Grass Roots. John is a long term member of the Australian Society of Authors, the Garden Media Guild (UK) and the Horticultural Media Association (Australia). He has written or contributed to over 100 books, many published by international publishers and published more than 2,000 articles across a range of genres (Gardening, Education, Business, Farming, Fitness). In addition, John has contributed to and overseen the development of more than 600 distance education courses which encompass around 20 million words. He has been an avid photographer for 40 years, building a collection of over 100,000 images, which are used to illustrate his work. His marine animal photos are even used by Legoland in England, on their Atlantis ride! Writer, Manager, Teacher and Businessman with over 40 years interenational experience covering Education, Publishing, Leisure Management, Education, and Horticulture. He has extensive experience both as a public servant, and as a small business owner. John is a well respected member of many professional associations, and author of over seventy books and of over two thousand magazine articles.
Peta Jinnath AbdulB.Sc., Grad.Dip.Ed., M.Creative Writing


Check out our eBooks

English GrammarGrammar is a tool through which we can enhance communication through writing (as well as speech). Grammar provides a coherent structure for the expression of thoughts and ideas. By following grammatical rules we are able to compose logical sentences that make sense to the receiver. This ebook provides a comprehensive yet easy to follow guide. 79 pages
Professional WritingHow many people dream about becoming a professional writer? Professional writing is any writing that you are being paid for. It can include fiction writing, a best-selling book, articles in a magazine, articles in a newspaper, blogs for companies, technical manuals, copy for catalogues, newsletters, text books, other academic material and so on. However, many people just write for sheer pleasure. A must read for anyone wanting to make money from writing. 63 pages
Creative WritingCreative writing is relevant for both fiction and non fiction, and in any place where you write, from business writing to technical reports and children's books. Writing that is creative will usually be more interesting, communicative and effective. Through this book you explore both how to be more creative, as well as how and where to use it.
Technical WritingThe Technical Writing ebook has been written for anybody who would like to become a technical writer, add technical writing to their repertoire of skills, or improve their technical writing skills.