Food and Beverage Operations

Learn to be a food and beverage manager

• Get a job
• Run your own business
• Advance your employment opportunities

Lesson Structure

There are 7 lessons in this course:

1. THE INDUSTRY
   • Introduction
   • Subdivisions
   • The tourism industry
   • The events sector
   • Hospitality sector
   • The catering service sector
   • Skills and considerations for working in the service sector
   • A focus on teams
2. THE WORKPLACE
   • Introduction
   • Leadership
   • Customer facing skills
   • Service skills
   • Handling food
   • Food purchasing
   • Money issues
3. KITCHEN OPERATIONS
   • Introduction
   • Kitchen workflow
   • Cooking methods
   • Common kitchen equipment
   • Choosing packaging materials
4. ALCOHOLIC BEVERAGE MANAGEMENT
   • Introduction
   • Creating a drinks menu
   • Alcoholic drinks
   • Wines
   • Spirits
   • Liqueurs
   • Aperitifs
   • Cocktails
5. BEVERAGE MANAGEMENT
   • Non-alcoholic beverages
   • Hot drinks
   • Cold drinks
6. FOOD MANAGEMENT
   • Introduction
   • Food menu planning
   • Pricing menus
   • Stock management
7. LEGAL, HEALTH AND SAFETY ISSUES
   • Introduction
   • Licenses and legalities
   • Workplace health and safety
   • Management of hazards & risk
   • Trade practices and fair trading (including signage)
   • Final assessment