Qualification - Associate Diploma In Human Resource Management

Human Resource Managers are the backbone of most large Organisations.

A good human resource manager can increase productivity and profitability for a business, and make life happier as well as more productive for both employees and employers.

A formal qualification is not necessarily needed to be a successful HR manager; but the skills that come from a comprehensive and extensive training course such as this are critical to not only getting a HR job; but also keeping it.

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

COURSE CONTENT

1. Introduction & Organizational Structures
2. Management Theories & Procedures
3. Problem Solving & Decision Making
4. Management Styles & External Influences
5. Employing People & Interview Skills
6. Staff Management

Supervision
There are 10 lessons as follows:

1. Introduction - Organisational structures & responsibilities.
2. Understanding the work place - Government and private personnel departments, unions.
3. Communications and human relations.
4. Motivating employees.
5. Organising the work place.
6. Problem solving techniques.
7. Discipline, complaints and grievances.
8. Interviewing, recruitment, training.
9. Work place safety.
10. Dealing with management/worker participation/ report writing/ staff meetings.

Motivation

This course contains eight lessons, as follows:

1. Introduction    Describe the nature and scope of motivation, and identify the differences between people that distinguish the application of motivational skills to achieve a successful outcome
2. Awareness   Explain the significance of knowledge and understanding to motivation.
3. Tangible Rewards   Explain the effect of Tangible Rewards (eg: Money, Services, Goods) as a major motivator.
4. Intangible Rewards    Explain the effect of intangible Rewards (eg: Security, Ethics, Gratitude, Belief Systems/Religion, Peer Pressure) as a major motivator.
5. Negative Motivators   Explain how actions can be motivated by negative motivators (eg. Pain, Suffering, Discipline, Threats), and distinguish this type of motivation from that achieved through positive motivators.
6. Initiating Motivation    Explain how to initiate motivation with an individual or group for a situation not previously confronted.
7. Maintaining Motivation   Explain how motivation can be maintained or increased in both successful and unsuccessful environments.
8. Applications   Identify a wide range of situations where motivational skills can be applied, and determine an appropriate way to initiate and maintain motivation in each of those situations.

Personnel Management
There are 10 lessons as follows:

1. Human behaviour
2. Workplace Communications
3. Workplace Conditions
4. Controlling Operations
5. Recruitment and Induction
6. Staff Training
7. Work Teams
8. Positive Discipline
9. Grievances and Complaints
10. Monitoring and Reporting

Introduction to Psychology
There are seven lessons in this course, as follows:

1. The Nature & Scope of Psychology
2. Neurological Basis of Behaviour
3. Environmental Effects on Behaviour
4. Consciousness And Perception
5. Personality
6. Psychological Development
7. Needs, Drives And Motivation

Psychology and Counselling

There are seven lessons in this course, as follows:

1. Stress
2. Abnormal Behaviour
3. Individual Behaviour
4. Group Behaviour
5. Methods of Dealing with Abnormalities
6. Conflict Resolution
7. Interpersonal Communication Skills

Industrial Psychology
There are ten lessons in this course, as follows:

1. Introduction      Free Will versus Determinism, Developmental and Interactive Expressions of Behaviour, NATURE versus NURTURE, Influence of Environment on Learning Behaviour, Modelling and Conformity, Conditioning involves Certain Environmental Factors which Encourage Learning to Take Place, Classical Conditioning, Operant Conditioning, Reinforcement & Punishment
2. Understanding the Employees Thinking      Sensation and perception, thinking and day dreaming, the Gestalt approach, unconscious and conscious psychic elements. explaining behaviour, knowledge of brain processes, personal interpretation of a given situation, instinct. Terminology including: Mating, Curiosity, Maternal, Acquiring, Repulsion, Constructiveness, Rivalry, Laughter, Fighting, Walking, Swallowing, Play, Imitation, Sleep, Modesty, Domineering, Religion, Self Asserting, Sneezing, Thirst, Cleanliness, Workmanship, Parenting, Food seeking, Flight, Collecting, Sympathy.
3. Personality & Temperament      Mature & immature temperaments (eg. Sanguine, Melancholic, Choleric, Phlegmatic), emotional types, fear, intelligence, knowledge, deviation, etc
4. Psychological Testing       The Application Form; Psychological Test; The Interview; Intelligence Tests; Laws of Learning; Devising Tests; Selecting Appropriate Tests.
5. Management & Managers      Qualities of Managers, Understanding morale, discipline, training, etc
6. The Work Environment      Noise, Space, Light, Temperature, Speed of Work, etc. Accidents, Breakages, Fatigue etc.
7. Motivation and Incentives      Maslow's model of self actualisation, Security, Money, Ambition, Companionship, Social reinforcement, Labour wastage, etc
8. Recruitment       Ways of seeking applicants, types of interview, ways of selecting staff.
9. Social Considerations  Group Behaviour, Conformity, Industrial Groups, The Hawthorne Effect
10. Abnormalities and Disorders     Psychosis Neurosis Personality Disorders, Variance, Partial Disability (eg. arm.leg injuries; epilepsy, digestive disorders etc), The Psycho Neurotic

Conflict Management
There are eight lessons in this course, as follows:

1. Conflict Management and Anger
2. Listening
3. Negotiation
4. Mediation
5. Facilitation
6. Balance of Power
7. Discussion and Group Work
8. Crisis Analysis and Responses

Instructional Skills
There are 11 lessons as follows:

1. Introduction to Training – Communication
2. Understanding Learning
3. Determining Training Requirements in The Workplace
4. Commencing Training
5. Developing a Lesson Plan
6. Assessment and Evaluation of Training Programs
7. Training Aids
8. One-To-One Training
9. Motivation Skills and Techniques
10. Promoting Training
11. Assessor Training

Educational Psychology
There are seven lessons in this course. The following outline depicts some (not all) of the topics covered in each lesson.

1. Introduction: Development & Learning Theory    Piaget's Theory of Cognitive Development; Schemes; Assimilation and Accommodation; Equilibration; Piaget's Stages of Development.
2. Behavioural Learning     The Evolution of Behavioural Theories of Learning; Thorndike's Theory of the Law of Effect; Skinner's Theory of Operant Conditioning; Principles of Behavioural Learning; Reinforcers; Positive and Negative Reinforcement; The Premack Principle
3. Information Processing     Information Processing Theory; A Model of Information Processing; Perception; Gestalt Psychology; Attention; Short-Term Memory; Long-Term Memory; Division of Long-Term Memory
4. Memory Retention & Loss      Remembering and Forgetting; Interference; Inhibition and Facilitation ; Primacy and Recency; Learning Strategies
5. Individual Needs     Effective Instruction;The QAIT Model; Quality of Instruction; Appropriate Levels of Instruction; Incentive;Time; Between-Class Ability Grouping; Within Class Ability Grouping; Effective Use of Ability Groups; Mastery Learning; Outcomes-Based Education; Individualised Instruction
6. Constructivist Learning      What is the Constructivist View; Top Down or Bottom Up Processing; Generative Learning; Discovery Learning; Reception Learning; Activating Prior Knowledge
7. Motivation     Intrinsic Motivation; Extrinsic Motivation; Factors Affecting Motivation; Motivation Theories (Behavioural Learning Theory; Human Needs Theory; Dissonance Theory; Cognitive Dissonance Theory; Personality Theory; Attribution Theory; Expectancy Theory); Improving Motivation (Nurturing Interest/Curiosity; Providing Incentive to Learn)

Project Management
There are nine lessons as follows:

1. Introduction : Understanding what project management is, and what its applications might be.
2. Project Identification: Identification and defining projects which need management.
3. Project Planning :Developing a strategy and framework for the plan.
4. Project Implementation :Managers duties during implementation, developing a Preparation Control Chart, Regulating implementation.
5. Project Completion & Evaluation : Dangers in this stage, Steps in Project completion, Declaring a project sustainable, Developing an evaluation method,
6. Technical Project Management Skills  Preparing a proposal, budget control/management, steps in drawing up a post project appraisal.
7. Leadership Skills   Styles of leadership, leadership principles and methods
8. Improving Key Personnel Skills :Listening skills, Negotiation skills, Conflict management
9. Major Assignment :Developing full documentation for a project.

Workplace Health & Safety
There are 7 lessons as follows:

1. Introduction
2. Legislation
3. Handling Chemicals
4. Handling Equipment
5. Handling Objects
6. Standards & Rules
7. Signs & Signals

Health & Wellbeing
There are eight lessons as follows:

1. Industry Overview
2. Modern Lifestyle Problems
3. Human Nutrition
4. Healthy Eating
5. Stress Management
6. Preventative Health
7. Alternative Medicine
8. Basic First Aid

Research Project I

There are seven (7) lessons as follows:

1. Determining Research Needs
2. Searching For Information
3. Research Methods
4. Using Statistics
5. Conducting Statistical Research
6. Research Reports
7. Reporting On A Research Project.

Industry Meetings -attendance is required at 100 hours of industry meetings such as seminars, conferences, trade shows, industry committees etc. OR Workplace Project I