Telehealth

Learn to deliver Health Services Remotely.

Lesson Structure

There are 7 lessons in this course:

1. SCOPE AND NATURE OF TELEHEALTH SERVICING
   • Telesurgery
   • Virtual reality
   • Remote education
   • Advantages and disadvantages of telehealth
   • Advantages
   • Disadvantages
2. TELEHEALTH IN A CLINICAL SETTING
   • Are telehealth consultations suitable for your practice?
   • Length of telehealth consultations
   • Reimbursement for telehealth services
   • Insurance for telehealth services
   • Issues for cross-jurisdiction
   • Different types of practitioners
   • Medical doctors
   • Physiotherapists
   • Optometrists
   • Podiatrist
   • Psychologists & counsellors
   • Naturopaths
3. MANAGEMENT OF TELEHEALTH SERVICES
   • Record keeping
   • Security and storage of information
   • Privacy and confidentiality
   • Ethical issues
   • Informed consent
   • Working with vulnerable people and children
   • Financial management
   • Marketing
   • Quality management
   • Risk management for clients or patients
4. USING TECHNOLOGY FOR TELEHEALTH
   • Other uses of technology
   • Equipment, systems and software
   • Equipment
   • Choosing systems to use
   • Booking & payment systems
   • Online consultations & bookings
   • Payment systems
   • Problems
5. CONDUCTING AN ONLINE CONSULTATION
   • Before the consultation
   • Deciding on allocation of telehealth services
   • Preparing for a consultation
   • Room & equipment preparation
   • Room requirements
   • Décor
   • Lighting
   • Camera
   • Microphones
   • Internet
   • Bandwidth reliability
   • Getting started
   • Presence of others
   • During a telehealth consultation
   • Video conferencing etiquette
   • After the telehealth consultation
6. PATIENT DATA & TELEHEALTH
   • Video call data
   • Gathering data from physical examinations
   • Performing physical examinations
   • Limitations of video call examinations
   • Record keeping & other data
   • Storing medical records & health data
   • Sharing data between healthcare professionals
7. COMPLEMENTARY PROFESSIONAL SUPPORT SERVICES
   • Multidisciplinary or health team
   • Teamwork & technology
   • Other services
   • Nurturing relationships with allied services
   • Challenges and future directions for telehealth