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Qualification - Associate Diploma In Hospitality and Tourism

Course CodeVTR002
Fee CodeAS
Duration (approx)1500 hours
QualificationAssociate Diploma

Become a Hospitality and Tourism Professional

The tourism industry is comprised of sectors that deal with the tourist’s needs. Sectors include:

  •  Marketing specialists – travel agents, tour wholesalers and tourism promotional agencies
  •  Carrier or transport services – including rail, coach, airlines and shipping services
  •  Accommodation sector – including hotels, resorts, motels, campgrounds, B&B's, caravan parks, restaurants and cafes
  •  Attractions sector – including theme parks and other tourist-oriented entertainment facilities
  •  Tour operators – tourism guides, tour group leaders, drivers and hosts

The boundaries between ‘tourists’ and other travelers overlap. Many business travelers and other people traveling for non-leisure purposes spend at least some time during their trip using ‘tourist’ facilities such as visiting local attractions or staying in tourist accommodation.

Regardless of whether a person is a ‘traveler’ or ‘tourist’ when they travel away from home, they use many of the same facilities and services that cater for the travel industry; for example, booking agents, airlines and vehicle hire services.

Tourists travel to many different types of destinations. They need transport to get to theses destinations and once there, they require accommodation, entertainment (or ‘attractions’) and other amenities (eg. shops, garages, medical facilities).

Some sectors overlap; others operate independently. For example, a large tourism resort might offer accommodation, attractions, tours and marketing services, while a travel agent is likely to be only involved in the marketing sector.

Broadly there are three types of tourism systems in each country:

Many organisations specialise in one or two tourism systems; for example, a government-sponsored tourist authority caters for inbound and domestic tourists, but not outbound tourists.

Course Content

14 modules need to be completed and passed in exams. These would commonly include the following, though you may substitute some modules for others offered by the school, provided the substitutions are approved by a member of the academic staff.

Modules

Core ModulesThese modules provide foundation knowledge for the Qualification - Associate Diploma In Hospitality and Tourism.
 Industry Project BIP000
 Bookkeeping Foundations BBS103
 Ecotour Management BTR101
 Food & Beverage Management (Catering) BTR102
 Health and Fitness I (Fitness Leadership) BRE101
 Research Project I BGN102
 Sales Management BBS102
 Supervision I VBS104
 Tourism 1 BTR103
 Bar Service VTR204
 Event Management BRE209
 Hotel Management BTR202
 Leisure Facility Management 1 BRE205
 Tourism II BTR204
 Ecotourism Tour Guide Course BTR301
 

Note that each module in the Qualification - Associate Diploma In Hospitality and Tourism is a short course in its own right, and may be studied separately.


What Do People Need to Think About When Traveling?

A travel plan should encompass all of those things that need to be dealt with on the trip since its aim is to make the trip as smooth as possible.  Things to consider:

  • Accommodation
  • Transport
  • Travel routes
  • Food
  • Luggage (what to take, restrictions on number and weight of bags)
  • Health (before and during the trip)
  • Money (credit cards, travelers cheques, or other)
  • Insurance.
  • What to see, what to do 

A travel plan is not the same as an itinerary. An itinerary is a document that states the booking arrangements made prior to the trip including: times, dates, destinations, accommodation, and transport. As shown above, a travel plan is broader in scope. The travel plan might be formulated by the traveler or a package tour operator.

Tourism is a large and diverse industry that reaches every corner of the world. Some tourists travel short distances whereas others travel very long distances.  Tourists may travel:

  • Locally, not far from home (e.g. a weekend in a hotel in the city)
  • Within the region - traveling by car, bus, or rail
  • Interstate (region to region, county to county)
  • Internationally.

What's Different About this Diploma?

Options to choose electives that you don't find in similar diplomas elsewhere.

  • A longer, more in depth diploma than what is offered at many other colleges (Compare the duration -1500 hours). Study more, learn more, go further in your career or business.
  • A stronger focus on learning (some colleges focus more on assessment than we do -but we believe that what you learn is what makes the difference)
  • Exceptional tutors...compare the qualifications and experience of our staff (see staff profiles at ... http://www.acsedu.com/about-us/our-staff.aspx)  ....after all, it doesn't make sense to choose where to study if you don't first know who will be teaching you.

Learning Facilities

ACS follows the old fashioned idea that “the student comes first”. Our staff are told to treat every student as an individual and respond promptly to their enquiries; the facilities we have developed and continue to develop, are all focused on that goal. Facilities include:

  • Offices in two time zones (UK and Australia) –which means an international team of academics are responding to students 5 days a week and 16 hours a day.
  • An online student room with unique resources that are only available to students studying our courses, including online library.
  • Bookshop offering quality downloadable e books
  • A data base of 20 million words of unique information written by our staff over 3 decades that can be drawn upon if needed by academics for use in supporting our students.
  • Systems that ensure assignments are tracked, marked and returned to students, fast -commonly within a round 1 week & rarely more than 2 weeks (note: many other colleges take longer).
  • The school is active in social networking and encourages students to connect with us and each other.
  • No automated handling of student phone enquiries. When you call you get a real person; or leave a message and a real person will call you back within a day, but more commonly within an hour or two.
  • No additional charges for extra tutor support over the phone or email.
  • Free careers advice for graduates –It is our policy to provide support and advice to our students even after they graduate. If a graduate needs help with getting a CV together, or advice on setting up a business or looking for work; they only need ask.
  • The quality of academic staff is higher than many other colleges.

Career Opportunities

Study alone can never guarantee career success; but a good education is an important starting point.

Success in a career depends upon many things. A course like this is an excellent starting point because it provides a foundation for continued learning, and the means of understanding and dealing with issues you encounter in the workplace.

When you have completed an ACS course, you will have not only learned about the subject, but you will have been prompted to start networking with experts in the discipline and shown how to approach problems that confront you in this field.

This and every other industry in today’s world is developing in unforeseen ways; and while that is unsettling for anyone who wants to be guaranteed a particular job at the end of a particular course; for others, this rapidly changing career environment is offering new and exciting opportunities almost every month.

If you want to do the best that you can in this industry, you need to recognise that the opportunities that confront you at the end of a course, are probably different to anything that has even been thought of when you commence a course.



Meet some of our academics

Denise Hodges Promotions Manager for ABC retail, Fitness Programmer/Instructor, Small Business Owner, Marketing Coordinator (Laserpoint). Over 20 years varied experienced in business and marketing. More recently Denise studied naturopathy to share her passion for health and wellness. Denise has an Adv.Dip.Bus., Dip. Clothing Design, Adv.Dip.Naturopathy (completing).
Dr Karen CrippsPhD, MSc, BA Hons A highly respected expert on sustainability, former university lecturer, with a wealth of knowledge and experience in tourism and business.
Kate GibsonKate has 12 years experience as a marketing advisor and experience as a project manager. Kate has traveled and worked in a variety of locations including London, New Zealand and Australia. Kate has a B.Soc.Sc, Post-Grad. Dip. Org Behaviour (HR).
Lyn QuirkM.Prof.Ed.; Adv.Dip.Compl.Med (Naturopathy); Adv.Dip.Sports Therapy Over 30 years as Health Club Manager, Fitness Professional, Teacher, Coach and Business manager in health, fitness and leisure industries. As business owner and former department head for TAFE, she brings a wealth of skills and experience to her role as a tutor for ACS.


Check out our eBooks

Business OperationsExplore how to improve the management and profitability of an existing business. Businesses do not run themselves - goals need to be set and decisions need to be made in order to achieve business goals. This book talks you through all of the different aspects involved in running a business from finance and forecasting to staffing changes and legal issues. Six chapters cover the daily challenges of running a business, people, the law, finance, product management, and risk management. 73 pages
Event ManagementThe Event Management ebook is a complementary text for event management students or professionals working in the field. The ebook goes through the considerations and elements of an event and what needs to be organised when an event is in the planning stage.
ManagementManagement is the process of planning, organising, leading, and controlling an organisation’s human and other resources to achieve business goals. More importantly though, effective management needs to be a process of human interaction and compassion. Most bad managers don’t know they are bad. They may well admit that they are a bit erratic, or they are sometimes late to appointments, but it is rare that they will recognise that they are ineffective as managers. Never fear...read here. This book has something to offer even the best of managers.
Project ManagementLearn to manage any type of project, in any industry. Six chapters cover the nature and scope of project management, risk and uncertainty, maintaining control, interpersonal relationships, the end game, and golden rules. This is a very concise text - easy to follow, with much of the information presented in bulleted lists. 72 pages